Mediate Observations, Not Verdicts
Start a mediation by separating stories, intentions, and observable behavior.
Two reports arrive with fully formed verdicts. 'She is territorial.' 'He is careless.' If you let the meeting debate verdicts, nobody learns anything usable. > A conflict becomes repairable when it is concrete enough to change. Translate stories into observable moments Mediation starts by moving from story to data. A story is the meaning someone made: 'She is territorial.' Data is what could be seen or heard: 'She removed my section from the client deck after the review deadline.' Intent is what we think motivated it. Impact is what it caused. These distinctions protect safety because they keep people from…
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