Mediate Two Peers Without Taking Over
Facilitate a peer conflict through framing, summaries, and agreement without taking ownership away.
Peer mediation Two trusted peers want you to settle ownership for incident communications. A quick answer may solve today's incident and weaken tomorrow's ownership. Facilitative sequence Frame -> Airtime -> Interests -> Agreement You can be active about process without owning the answer. Take over Decide for them because you see the answer. The parties own a rule they can reuse. Mediation protects self-determination: the people in conflict should craft the agreement when possible. 01 Frame 02 Reflect 03 Test Role clarity They ask, 'Can you just tell us who should own incident comms?'
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