Know the Boundary: Support, Do Not Diagnose
Distinguish supportive workplace action from diagnosis, therapy, or crisis handling.
Support has a boundary, and the boundary protects everyone. The role line Mental Health First Aid teaches early support and referral, not diagnosis or treatment. In the workplace, that means you can notice, ask, listen, reduce immediate work pressure, and point to professional help. You should not label a condition, promise secrecy when safety is at risk, or become someone's ongoing counselor. Why the line matters Clinical labels can create shame and liability. Advice can be wrong. A workplace relationship also has power dynamics: a manager's curiosity may feel like evaluation. Staying with observable facts and choice keeps dignity with…
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