MENTAL-MODELS5 MIN READ
Sort Reversible and Irreversible Decisions
Categorize decisions by reversibility so process matches stakes.
Sort each decision by how much process it deserves. Reversible test Hard to reverse Irreversible or trust-critical A/B test a homepage headline for 10% of traffic Change customer data-retention policy Migrate billing records to a new vendor schema Try a new standup format for two weeks Promise a custom security feature in a signed enterprise contract Rename internal project milestones
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