MFA Prompt Fatigue Battlecards

Rule What does an MFA prompt prove? Only that someone with the password requested access and needs your factor. It does not prove the request is yours. Code request Can you read me the code? IT needs it to fix your account. Your line I cannot share MFA codes. I will contact IT through the official helpdesk route. Real support should not need your one-time code. It refuses sharing and moves to a trusted channel. Prompt Prompt you started vs. prompt you did not start The initiating action is the key distinction. Recovery After denying an unexpected prompt, what comes…

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