Write a concise decision record that prevents future relitigation.
Meeting talk produces a clear answer, but the reason and rejected options are scattered across discussion. Decision record = decision + rationale + rejected options + reopen condition. Not quite: "Decision: simplify onboarding" is too thin. It tells the team the direction but not the tradeoff, the evidence, or the condition that would make the decision unsafe later. Before Simplify onboarding. People liked fewer fields. Some enterprise concerns. After Decision: remove optional profile fields from self-serve onboarding. Why: sub-four-minute completion correlates with 21% higher activation. Rejected: keep all fields; move fields to sales intake. Reopen if enterprise compliance requires profile…
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