Run Five Whys On Missing Child Seats
Use Five Whys to identify a process cause behind repeated missing child-seat reservations.
why-ladder before-after common-trap-callout Reserved child seats are repeatedly missing from minivan pickups during Friday afternoon waves. Ask why until the cause points to a process signal, owner, handoff, or check that can be changed. The common trap is stopping at "the lot agent forgot." That may describe the last visible failure, but it does not explain why the system allowed a reserved safety add-on to depend on memory during a rush. Why 1 Why were the child seats missing? They were not staged with the minivan before the family arrived. This names the failure without blaming a person. It keeps…
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