MOVING-COMPANY-MANAGEMENT5 MIN READ
BATNA Accessorials Pocket Guide
Recall BATNA questions before negotiating move-day accessorial costs.
What is BATNA in a move-day negotiation? The best action you can take if the current agreement fails, such as alternate dock, return trip, reschedule, shuttle, or paying a different vendor. BATNA gives you a real walk-away point. Vendor says: Pay the fee or wait until tomorrow. Pay the fee or we cannot release the shipment today. Storage release or building access pressure. Your line I can consider a fee if it guarantees release by 2 p.m. Our alternative is a return crew tomorrow, so I need the cost and certainty in writing now. Do not threaten unless you can…
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