ERP Is a Process Contract
Describe ERP as integrated business process management rather than a software installation alone.
An ERP record is a promise between functions. Integration beats duplication ERP reduces rekeying and reconciliation because functions share records. That only works when the business process is designed end to end. Master data carries policy Item type, unit of measure, lead time, valuation class, planning method, and location are not clerical details. They encode how the business wants planning, finance, and execution to behave. Exceptions need owners When a transaction cannot complete, the question is not just who fixes the screen. It is who owns the process break and who prevents recurrence.
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