Make ERP Adoption Real
Apply ADKAR and Kotter-style change decisions to an ERP process rollout.
The adoption gap Warehouse leads can pass training but still plan to receive after the shift ends. Delayed receipts make MRP inventory inaccurate when planners need it most. Change lens ADKAR plus short-term wins Adoption requires more than communication. It requires capability and reinforcement in the real workflow. Shortcut Mark training complete and hope users comply. Go-live measures behavior, not just attendance. If the system requires real-time transactions, adoption must be proven in the real-time workflow. Diagnose gap Step 1 Training attendance is high, but users plan to delay receiving transactions. Which ADKAR gap should Rina investigate first? Remove barrier…
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