Apply NIMS/ICS concepts to a municipal service disruption.
A water-main break closes an arterial and threatens pressure near a dialysis center. Modular incident command Name command and coordination roles early, then expand only as complexity requires. Common structure beats cross-call chaos. Command What is the first administrative move? Information How should public updates be handled? Finance/admin When do you track emergency costs? ICS makes the first hour legible. It gives everyone a role, an objective, and a channel before the incident grows. Command first, complexity second. Draft a mini incident card.
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