Debug Duplicate Records
Fix duplicate-record automation by adding stable identity lookup and idempotent update behavior.
A trial automation creates duplicate CRM contacts whenever the same user updates plan details. Stable identity -> lookup -> update existing -> create only if no match -> safe replay The common shortcut is to create a new record on every trigger because the test run looks clean. Production repeats expose that the workflow has no memory of identity. Find repeat trigger Inspect run history and confirm duplicates appear on subscription updated events, not only new trial started. The trigger may be too broad. You need to know whether the same real-world user can fire the workflow multiple times. Choose…
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