Use a respectful stop-work conversation that protects both the person and the standard.
Miguel M Line operator 1 Open 2 Explore 3 Commit Conversation Dana sees Miguel reaching past a running conveyor guard to clear a jam. The line lead is watching throughput, and Miguel says he has done it this way for years. The way you speak determines whether the hazard becomes visible or goes underground. live hazard 3 min conversation window Crucial Conversations: mutual purpose and safety; OSHA worker participation Crucial Conversations: mutual purpose and safety; OSHA worker participation gives the conversation a structure: start with shared purpose, name the hazard as a condition rather than a character flaw, ask for…
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