OPERATIONAL-RISK-MANAGEMENT5 MIN READ
Coaching a Risk Owner
Use second-line challenge to keep risk ownership with the business while improving the action plan.
Marco M Operations queue owner 1 Pressure 2 Evidence 3 Commit The conversation 20 sec Risk owner resistance Marco's aged exceptions doubled from 38 to 77 in two weeks. He thinks Risk is turning a temporary staffing issue into a formal issue. Your job is to challenge the exposure without taking the queue away from its owner. 77 aged exceptions 2 wks doubling period
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