From Near Miss to Action
Convert a near miss into an evidence-based operational risk action.
Near miss A manual payment almost used a fraudulent bank account. The analyst caught it before release, so the team wants to close it as no loss. Near misses reveal event pathways before the organization pays for them. Proportional learning Potential impact -> Barrier reliability -> Action A near miss should not be ignored or inflated. It should be examined for the pathway that nearly caused harm and the barrier that stopped it. No loss Close it and move on Learning without panic. Study the pathway, not just the loss amount. 01 Impact 02 Barrier 03 Action Potential impact Step…
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