MANUFACTURING-OPERATIONS5 MIN READ
Operator Pulls Andon for a Quality Concern
Respond to an operator's andon pull with trust-building, fact-finding, and containment language.
Ben B New assembly operator 1 Signal 2 Range 3 Restart The moment 20 sec Andon pulled Ben has stopped the bearing assembly cell after feeling roughness on two parts. The line is 28 units behind plan. If this response feels punitive, the next early signal will probably stay hidden. 28 units behind rough bearings felt The formula
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