OPTOMETRY-PRACTICE-MANAGEMENT5 MIN READ
Coach Pretest Accuracy With GROW
Use GROW questions to coach a technician on repeatable pretest accuracy.
Jules J Optometric technician G Goal R Reality W Way Forward The coaching moment 20 sec Pretest accuracy Repeat readings are rising, and Jules thinks the only feedback is to slow down. The goal is skill ownership, not a speed-versus-quality argument. 7 doctor rechecks last week 3 readings repeated twice in one shift
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