Score Three Practice Improvements With RICE
Calculate and interpret rough RICE scores for optometry operational improvements.
Three projects compete for one week of management attention: no-show reminders, optical pickup texts, and contact lens inventory cleanup. RICE score = reach times impact times confidence divided by effort. The common trap is picking the project with the loudest complaint or favorite sponsor instead of comparing reach, impact, confidence, and effort on the same scale. Estimate reach No-show reminders touch 420 appointments per month. Pickup texts touch 95 optical orders. Inventory cleanup touches 130 active contact lens SKUs. Reach must use the same time window when possible. Here, the appointment project reaches the largest patient-facing flow. Estimate impact Use…
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