Rescue a Slipping Clinic Day
Use visible WIP and aging work to choose an intervention when the clinic day starts slipping.
22 minutes behind Three patients are seated, two await doctor checks, one repair has arrived, and a 3:00 start is at the door. Open chairs can fool the team into starting more work when the real bottleneck is completion. Kanban flow metrics WIP and work item age In a slipping clinic, count work that has started but not finished, then look for the oldest work waiting on the bottleneck. Hurry Seat more patients and hope speed catches up. The day recovers by finishing work, not by appearing busier. A busy bay can still have low flow if completed work is…
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