Digital Forms Rollout Cards
Recall the ADKAR checks needed to support adoption of digital patient forms.
ADKAR What are the five ADKAR outcomes? Training gap or ability gap? Many digital-form rollouts stall at Ability, not Knowledge. Paper is kinder for parents who are already stressed. The front desk is keeping paper forms as the default because it feels more hospitable. Your line Kindness is the goal. Digital forms let us review concerns before they arrive, so the consult feels less rushed. Paper stays as an exception, not the default. Do not frame the team as resistant to technology; connect the change to patient care. It builds Desire by linking the behavior to a value the team…
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