Praise That Teaches Repeat
Give positive peer feedback that names the repeatable behavior, impact, and future use.
Keisha wants to praise Jon after he defuses a tense partner meeting. Which line makes the behavior repeatable? The partner meeting ended on time. I think we have a workable pilot now. fromTop The behavior needs to be named. fromBottom In that meeting, you summarized Product's risk and Sales's promise before proposing the pilot. It lowered the heat and got us to a decision; use that same two-sided summary tomorrow. Strong. It uses positive SBI and turns praise into feedforward for the next similar moment. Great job, you are really good with difficult people. Warm but vague. Jon cannot tell…
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