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PEER-FEEDBACK5 MIN READ

Rewrite Vague Criticism Into COIN

Transform a vague peer criticism into Context, Observation, Impact, and Next steps.

You want to tell a peer: Your handoffs are confusing. COIN rewrite: Context, Observation, Impact, Next step. The novice move is to soften the vague line into I was a little confused by the handoff. That reduces heat but still fails to name the behavior or future standard. Step 1 Context: yesterday's implementation handoff. The peer knows exactly which moment to inspect instead of searching every handoff they have ever sent. Step 2 Observation: the owner column was blank for three open issues. This replaces confusing with a camera-visible artifact. It is factual enough to discuss. Step 3 Impact: Support…

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