Use Feedforward After the Facts
Add a future-oriented feedforward cue to peer feedback after naming the SBI facts.
Do not let feedback end at sorry. Why feedforward matters The past is useful because it provides evidence. It is not useful as a place to live. Goldsmith-style feedforward shifts attention to future options, which lowers defensiveness and gives the receiver a behavior they can practice. Use it after SBI Feedforward works best after the factual base is clear. First name the situation, behavior, and impact. Then name the next-time cue. Without the evidence, feedforward can feel like generic advice. Without the future cue, SBI can feel like a well-structured complaint. Make it testable A strong feedforward close has a…
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