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PERSON-CENTRED-CARE5 MIN READ

Ask What Matters Before What Is Wrong

Open a care conversation with the person's priorities rather than only the presenting problem.

From problem list to life goal Visual module: before -> after. Before: "knee pain education completed." After: "goal is Friday prayers; plan includes graded walk, flare strategy, daughter update." Visual module: principle line. What matters is not small talk; it is decision data.

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