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PERSON-CENTRED-CARE5 MIN READ

Quick Reference: The Person-Centred Micro-Script Deck

Recall short scripts that invite priorities, check understanding, and close the loop.

Opening What is the first what-matters question? "What would you most like this plan to help you do?" It asks for a life outcome, not just a symptom update. Objection "We do not have time for a long conversation." Your line "One what-matters question can save rework if the plan does not fit." Skipping the question may look faster but creates unusable plans. It frames person-centred practice as precision, not delay. Tone check Which understanding check lands better? Put responsibility for clarity on the professional. Close What should the final minute confirm? Decision, reason, next step, review trigger. The person…

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