PERSON-CENTRED-CARE5 MIN READ
Talking About Risk Without Taking Over
Communicate risk using absolute, balanced, personally relevant framing.
Amal A Patient 1 Frame 2 Personalize 3 Close Live conversation 20 sec Scene Amal hears a risk number and asks, "So it is dangerous?" The words either create partnership or turn the person into a passive recipient. relationship to protect ways a rushed line can close the person down Framework 90 sec
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