PERSON-CENTRED-CARE5 MIN READ
Use Chunk-and-Check Without Sounding Patronising
Use chunk-and-check and teach-back as respectful understanding checks during care planning.
Respectful understanding checks Visual module: comparison. "Do you understand?" creates pressure; "I want to check I explained it clearly" creates partnership. Visual module: spectrum. Too much detail -> usable chunk -> oversimplified reassurance.
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