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PERSON-CENTRED-CARE5 MIN READ

When Services Disagree, Keep the Person's Goal Central

Use a person-centred goal to coordinate across services and transitions.

The moment Grace wants to shower safely before Saturday, but two services are debating ownership. Each fork either increases partnership or quietly takes control back. Decision walk Pause, support, decide with The path keeps the person in the decision while still moving care forward. Shortcut Professional decides then explains A plan the person recognizes Use the person's goal as the shared coordination anchor. Anchor What do you say in the coordination call? Assign Both teams agree the goal matters. Now you try A social worker and nurse disagree about who should call the carer. Synthesis The best path is active…

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