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PERSON-CENTRED-CARE5 MIN READ

Write the Letter to the Person

Write a post-discussion summary to the person that confirms decisions and next steps in plain language.

Turn "FU PRN" into a person-facing summary. Plain language + what matters + review The common shortcut is to treat the task as information transfer: explain the plan, ask if there are questions, and assume silence means agreement. Translate jargon Replace abbreviations with direct words the person would use at home. Plain language prevents errors and supports self-management. Name what mattered Include the person's reason for the decision, not only the clinical decision. The reason helps future professionals preserve the preference. Close the loop Add warning signs, contact route, and review date. The person knows when and how to reopen…

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