Identify and prioritize failure modes in a small physiotherapy clinic safety process.
The hot-pack process relies on individual habit rather than a shared safety control for contraindications, layers, timers, and skin checks. FMEA: identify how a process might fail, analyze the effects, prioritize risk, and add controls before failure reaches the patient. The common trap is treating a near miss as proof that the process is fine because no one was harmed. FMEA treats the near miss as information about where the process could fail next time. Step 1 Map the process: screen contraindications, inspect skin, choose towel layers, apply pack, set timer, check skin, remove pack. Failure modes attach to process…
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