Pick the Layer, Not the Label

The review starts in 15 minutes. The technical label is accurate, but the risk question is concrete. What should Nina say when the VP asks, "Will this create duplicate payouts?" "The retry is idempotent, so the state transition is deterministic." Accurate for engineers, but it stays high on the abstraction ladder and violates the audience principle: answer the receiver's decision question first. "If the retry runs twice, the merchant still receives one payout. Engineers call that idempotent." This starts with a concrete case, gives the business consequence, then preserves the technical term as a label. "The platform team has already…

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