Plain Language for Cross-Functional Updates
Translate specialist language into plain action language for cross-functional readers.
Plain language is task language. It helps the reader understand what they must do without decoding your specialty first. The move is not to remove all technical detail. The move is to layer it. Put the consequence and action at the top, then define the technical terms only where they help the reader act. Impact first Name what changes for customers, revenue, risk, time, or quality. Impact creates the reason to keep reading. Action next Use active verbs: approve, pause, review, send, confirm, update. A noun-heavy sentence often hides who does what. Detail last Keep the exact technical detail under…
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