Commit to running one blameless accountability review after a miss or near miss.
No-blame review commitment Build a blameless review plan Run one short review that turns a miss or near miss into owned prevention. A recent miss, near miss, late handoff, customer surprise, or decision error that could repeat. Opening: [event] mattered because [impact]. This is not a blame review. We need to understand [condition/signal] and leave with [prevention owner/date]. A missed deadline caused a customer or stakeholder surprise this week A near miss exposed a process gap but nobody has reviewed it yet A handoff failed and the first explanation is focused on one person's mistake A retro identified the same…
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