Sort Agent Failures By FMEA Priority

Sort each agent failure into the FMEA signal it most strongly reveals. High severity High occurrence Low detectability Minor cleanup Agent recommends refunding above the user's approval limit Agent exposes internal account notes in customer-facing text Agent tells a benefits user they are ineligible when policy says eligible Agent fails the same abbreviated shipping phrase in 14 of 20 examples Agent repeatedly asks for order number even when it is already present Agent misunderstands regional tax wording across most Canadian invoices Agent fabricates a tool result in fluent language after timeout Agent cites a policy document that exists but does…

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