Match autonomy to the decision domain
Classify an agent workflow by decision complexity and choose the appropriate autonomy level.
The move: set autonomy by domain, not by ambition. Clear work can be automated When the rule is stable and the evidence is unambiguous, an agent can execute with logging. The control is not a meeting; it is a clear rule, a threshold, and an audit trail. Complicated work needs expertise When the answer depends on analysis or specialist judgment, the agent should prepare the case: gather facts, show assumptions, and recommend. A human still owns the decision. Complex work needs probes When cause and effect are only clear in hindsight, the agent should support a small reversible experiment. It…
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