Build a Definition of Done that catches hidden work
Add a concrete quality check to the Definition of Done without making it bloated.
The team repeatedly ships features without telemetry or support notes, then scrambles after release. Definition of Done refinement: recurring, cross-story, release-quality work belongs in a concise, verifiable standard. The common trap is adding vague clauses like “ensure quality” or “communicate well,” which nobody can inspect. Find repetition List work that appears after multiple “done” stories: analytics event, support note, retest. Repeated cleanup is evidence of an unclear completion standard. This makes the step inspectable for the team and prevents the framework from becoming a vague slogan during delivery. Test fit Ask whether the work applies to most increments and affects…
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