Quick reference: retro interventions
Use quick facilitation interventions for blame, vagueness, and overlarge retro actions.
“QA should have caught it.” QA should have caught it. Redirect line Let’s convert that into a system question: what signal did QA have, and where should the missing signal have appeared earlier? Letting blame become the retro agenda. It keeps accountability while moving from person judgment to workflow evidence. Good retro action vs weak retro action If you cannot check it next retro, it is too vague. What is the Prime Directive stance? Assume people did the best they could given what they knew, skills, resources, and situation. It creates conditions for accurate learning. Best question when retro scope…
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