Categorize AI adoption barriers by COM-B component.
Sort the barrier by the missing COM-B component. Capability: skill or knowledge gap Opportunity: workflow or environment gap Motivation: belief, trust, or identity gap People do not know how to write a source-bounded prompt People cannot tell whether the AI answer is good enough to use The approved source documents are scattered across four drives Managers expect the old turnaround time and give no practice window No one knows which customer data is allowed in the tool Senior specialists think using AI will make them look less expert The team believes one hallucination means the tool can never be useful…
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