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AI-ADOPTION-AT-WORK4 MIN READ

Sort the AI workflow roles

Assign Responsible, Accountable, Consulted, and Informed roles for AI workflow controls.

Sort each statement into the RACI role it describes. Responsible: does the work Accountable: owns approval and outcome Consulted: gives input before the decision Informed: receives updates or final output CSM gathers the QBR notes and ticket summary before running the approved prompt Revenue analyst creates the AI-assisted pipeline-risk draft CS manager approves the final renewal-risk rating before it enters the QBR deck Support Ops owner signs off that the AI-drafted macro matches refund policy Legal reviews the proposed customer-data boundary before rollout RevOps advises which CRM fields the AI summary may update Sales team receives the approved product-claims sheet…

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