Use usefulness and ease as separate tests

The move: do not confuse value resistance with usability friction. TAM says technology acceptance is strongly shaped by perceived usefulness and perceived ease of use. In plain workplace terms: "Will this make my job better?" and "Can I use it without fighting the workflow?" Both must be true often enough for behavior to repeat. The grid changes your next move. Low usefulness means the task selection is weak. Find a more painful job or clearer outcome. Low ease means the enablement is weak. Reduce steps, provide source boundaries, create prompt templates, and make review simple. High usefulness plus high ease…

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