Run a Memory Incident Review
Analyze a memory-caused agent failure and choose controls that reduce recurrence.
Customer-facing miss A stale discount memory caused a customer-facing renewal note to include an expired commercial term. The incident is expensive because the agent turned old internal approval into a current external promise. FMEA lens Failure mode -> effect -> cause -> detection -> control Do not stop at "the answer was wrong." Trace how the wrong memory became usable, retrieved, trusted, and published. Shortcut Tell the model to be more careful. The fix attaches to the system weakness. A useful incident review changes the system path that allowed the failure. 01 Failure 02 Cause 03 Control Failure mode Name…
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