Convert a raw conversation detail into a structured memory with source, scope, trigger, and review rule.
Transcript fragment: "Beacon already has a custom SAML setup. Please do not make us redo the generic identity-provider questionnaire. What we actually need is help with certificate rotation before go-live." KCS memory object: claim, type, source, scope, trigger, confidence, review The common shortcut is to store the whole transcript paragraph. That feels complete, but it leaves the agent with no clean retrieval cue, no source boundary, and no review rule. Claim Extract the reusable claim: Beacon does not need generic IdP discovery; it needs custom SAML certificate-rotation guidance. The claim states what should change in future behavior, not every sentence…
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