Manage the transition, not just the tool rollout
Recognize the difference between an AI rollout plan and the human transition people must make.
A rollout installs the tool. A transition changes the way people see their work. Endings: name what is being let go AI adoption often changes status signals. A recruiter may feel they are losing the pride of writing every outreach message. An analyst may feel their judgment is being questioned. Naming the ending reduces hidden resistance because people hear that leaders understand the human cost. Neutral zone: scaffold the messy middle The neutral zone is where mistakes, workarounds, and uncertainty live. In AI change, this is where teams need examples, safe escalation paths, quality checks, and permission to say, "I…
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