Improve the bot with PDCA
Run a small Plan-Do-Check-Act loop for one AI customer-service improvement.
Change without proof Order-status complaints are rising. The team wants to rewrite the assistant, but no one has defined the test or the rollback point. A prompt change is an operational change; it deserves a learning loop. PDCA Plan -> Do -> Check -> Act Use PDCA to test one bounded improvement before broad rollout. The method protects customers from unmeasured changes and gives the team evidence. Ship all No learning boundary The team learns before scaling. Do not improve AI support by faith when a small test can produce evidence. 01 Plan 02 Do 03 Act Name the test…
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