AI-FOR-CUSTOMER-INSIGHTS5 MIN READ
Stop an AI persona from becoming fake certainty
Use Jobs to Be Done to critique and improve AI-generated customer personas.
Elena E Product Manager 1 Respect 2 Evidence 3 Upgrade Planning risk 20 sec The roadmap is about to use AI personas as if they were research-backed segments. A vivid fake customer can steer months of work. AI personas Q3 roadmap scope Framework 1 min
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