AI-FOR-CUSTOMER-INSIGHTS5 MIN READ
Turn AI themes into an opportunity tree
Convert AI-synthesized customer feedback into an opportunity solution tree path.
The fork The team has AI themes, but every stakeholder hears a different feature request. Without a tree, synthesis becomes feature bargaining. OST discipline Outcome -> opportunity -> solution -> assumption test Keep the customer problem and the product idea in different layers. Shortcut Theme -> favorite feature. The team can disagree productively because each idea has a place. Do not let AI convert every customer pain into one implied feature. 01 Outcome 02 Opportunity 03 Test Set the top The AI output has 11 themes and no prioritizing frame.
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