Run the 20-minute AI premortem
Facilitate a premortem that turns imagined AI pilot failure into preventive controls.
A benefits chatbot pilot is green two weeks before launch, but unresolved workflow risks may surface after residents start using it. Premortem: imagine failure, name causes, rank likelihood and impact, assign prevention. The common trap is to ask for concerns in a room where everyone wants to launch. People soften the risk because they do not want to seem negative. Set the scene Say: 'It is 90 days after launch. The pilot failed publicly. Write one reason it failed.' Assuming failure lowers defensiveness and makes hidden risk easier to name. Collect silently Each person writes three failure stories: public harm,…
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