Run the public value test
Evaluate an AI proposal through public value, legitimacy, and operational capacity.
Savings are not public value until the public can actually benefit. Public Value Name the public outcome, not the technology output. 'Fewer abandoned 311 calls from residents who need service status' is stronger than 'AI voicebot deployed.' Legitimacy And Support Government services run inside an authorizing environment. Residents, oversight bodies, elected leaders, unions, legal teams, and frontline staff can all determine whether the system is accepted or contested. Operational Capacity AI operations require more than a contract. The agency needs monitoring, data stewardship, escalation, accessibility testing, records handling, privacy review, and people who can spot failure. Alignment Move forward only…
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