AI-FOR-INSURANCE5 MIN READ
Coach an adjuster off automation bias
Coach a colleague to verify AI recommendations without shaming or slowing the whole workflow.
Devon D Senior adjuster 01 Name 02 Verify 03 Document The shortcut 30 sec Scenario Devon moved past a claim because the AI marked it low severity. A late MRI note may change the picture. The point is not to ban the tool. The point is to keep the human decision active. 1 late medical note $18K reserve swing if severity changes
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