Walk a claims AI idea through Map, Measure, Manage
Apply Map, Measure, and Manage decisions to scope a controlled claims AI pilot.
Pilot pressure Claims wants an AI assistant for bodily injury summaries. The demo works on clean files, but real files include medical notes, attorney letters, reserves, and coverage nuance. The pilot will only be credible if scope, tests, and controls are decided in order. NIST AI RMF Map -> Measure -> Manage Map the use context, measure the specific risks, then manage them with controls that match the consequence. Demo first Looks useful, but hides context and failure modes. The pilot becomes smaller, clearer, and easier to govern. Controls are only proportionate when the use context is explicit. 01 Map…
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